Communicate with your customers through a single interface and accompany them seamlessly throughout their buyer's journey with our suite of customer support and engagement solutions.
Yes! Show me how.Zendesk Guide is a smart knowledge base that helps you capture and leverage your team's know-how, so you can empower your customers to better self-serve and optimize the efficiency of your support agents.
Give customers what they want: Quick and easy resolution to their issues. Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.
Live chat functionality on your web or e-commerce site:
Take your telephone support to new heights with Zendesk Talk, a call center software built into the Zendesk support ticketing system that enables more personal and productive phone support conversations.
Everything you need to be everywhere your customers are, wrapped up in one pretty package. Includes Support, Chat, Guide and Talk, providing seamless support and simplified workflows.
Get this free customer experience trends report, based
on a data index of 45,000 companies in 140 countries.
No matter what platforms you are currently running or how siloed they may be, we can make sure the solutions you deploy fit seamlessly within your enterprise ecosystem and are successfully adopted by your support agents.
The Zendesk customer service and engagement platform is powerful and flexible, and scales to meet the needs of any business. It helps organizations understand their customers, improve communication, and offer support where and when it's needed most. The products work closely together, sharing data, customer history, and communication channels, so your team can, too.
iTalent Digital's full-service engineering centers of excellence and deep knowledge of customer engagement technologies makes them a natural partner for Zendesk.
Ricardo Moreno, VP of Worldwide Partners and Channels at ZendeskWe're here to help. Can you give us a few insights about the challenges and/or opportunities your business is facing?