The power and value of digital enterprise communities is well documented. By empowering users to self-support and facilitating access to…
As CPI hits its highest level in more than 40 years and fears of an impending recession intensify, IT spending…
By Eric Stieg, iTalent Digital Enterprise Community & Collaboration Practice Have you ever wondered what makes a successful online…
By Chris Coumbe at Autodesk Companies have invested a lot of resources into creating self-support communities for their customers. Forrester…
How to create a relevant and effortless customer experience through intelligent mass personalization
For global IT companies, time is of the essence: when IT professionals have a security issue, they need the right…
Wondering how to best approach generating online community engagement? According to Metcalfe’s Law, the value of a network increases with…
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