Five ways AI-enabled unified search can improve customer self-service and assisted support.
Just as GPT technologies have left an indelible mark in the online sphere, enterprise community managers have the potential to…
In my last post, I explored a list of questions that enterprise community professionals should be asking around generative AI…
Incorporating data analytics, and automation to the change model has been among the most disruptive evolutions to the practice of…
Reid Hoffman, co-founder of LinkedIn, former board member and original investor of OpenAI, and active board member of Microsoft, recently…
They say that a rising tide lifts all boats, but as Warren Buffet famously quipped: “Only when the tide goes…
When it comes to evaluating and presenting business data in a meaningful way, many organizations struggle with too much data…
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