How you can use AI to power customer self-service and assisted support
AI-enabled solutions
Move beyond the hype and solve today’s challenges with actionable and outcome-oriented AI plans and solutions.
We can help you leverage the full potential of AI to speed up time to insight, generate new efficiencies, mitigate risks, improve your ability to understand and serve customers, and reimagine customer and employee experiences.
Whether you opt for seamless integration with your current data infrastructure or seek standalone solutions, our seasoned team collaborates closely with you to deliver concrete business outcomes. We partner with you to:
- Assess your readiness to deploy AI solutions
- Create a phased road map for guiding your AI investments and initiatives based on use cases, priorities and feasibility
- Develop an AI playbook that provides detailed direction for how to translate your AI strategy into effective execution
- Build solutions with measurable results and defined business outcomes
- Ensure your technology meets rigorous global security and privacy standards
iTalent Digital has been building AI into its enterprise solutions since 2017 and has three AI-enabled SaaS products on the market. Our AI engineers operate in an ecosystem of supporting expertise and practice areas that supply all the necessary building blocks, from acquiring and preparing data to developing, training, and deploying models.
Data acquisition and pre-processing
- Data governance
- Data conformity
- Data annotation
- Data cleansing
Model development
- Algorithms and models
- Feature engineering
- Training frameworks and libraries
Model training & evaluation
- Selection and deployment of optimal training techniques
- Validation and testing
- Model optimization
Model deployment & monitoring
- Deployment platforms
- Monitoring and maintenance
- Bias detection
Regulatory compliance
- Data privacy
- Data protection and security
- Ethical AI strategies
- Local or global scope
UI and UX
- Interface design and deployment
- Feedback loops
- Accessibility considerations
- Retrieval augmented generation (RAG)
How we help
WHAT WE OFFER
- Generative AI
- Comparative AI
- Predictive AI
- Prescriptive AI
LLMs AND AI PLATFORMS WE USE
- OpenAI (3.5 & 4)
- LLaMA (Meta)
- Dynamics AI (Microsoft)
- Gemini (Google)
Client success stories
AI used to cleanse and conform data, resulting in $500 million in leaked revenue discovered
AI used to process customer requests for deleting and exporting PII
Featured content
Our success in numbers
- 18+ industry awards for AI-enabled solutions
- $500 million in leaked revenue discovered in six weeks
- Time to insight reduced from days to minutes
- Exponential productivity increases
Questions? Contact our experts today.
Locations
- San Jose, California (HQ)
- San Francisco, California
- Austin, Texas
- Wichita, Kansas
- Hyderabad, India
- Krakow, Poland
- Guadalajara, Mexico
- London, UK
- Cork, Ireland